Facebook Badge

Thursday, July 24, 2008

Appearance of Doing Good More Important Than Actually Doing Good?

I am speechless. The other day, I was listening to NPR and there was a quote to the effect that it's more important to give the appearance of doing the good than to actually do good.

Really?

I do lots of things in my life and in my business simply because I think they are the right things to do; not for any kind of recognition. I actually feel funny saying what they are because it sounds like bragging. Perhaps it is worth saying some of them?

I use a minimum of packaging. I certainly love to get a package with pretty tissue paper around it, but I resist the urge to do this because it's unnecessary waste. I hope my customers will appreciate the reasoning but I doubt it. And so I struggle with the little voice that says to buy tissue paper!

I save and reuse packaging supplies. It makes me go weak at the knees when I get a package that has so much extra packaging. I can't bear to toss it all. I have never needed to buy packaging supplies for my business! I simply save all the plastic bubble wrap and air bubble thingies and use them again. I have bins of this stuff.

I try to find a realtor closer to the customer. If I get an order from overseas, I feel quite strange causing a package to go around the world when there is already one sitting in that country, so I defer the sale. I know this probably sounds mad but I have to do what is right for me. No customer has ever said, "Good for you!" but that's okay. I can sleep at night.

If a customer accidentally misses the place where they could have paid $15 instead of $45 for international shipping, I refund the difference. They may never buy from me again since I mainly ship one product overseas and it is not one you'd buy again, but I'd feel bad taking the extra profit and knowing they paid that much to ship such a tiny package.

Wednesday, July 23, 2008

Would you like a "slouch"?

Sometimes, when I'm on the phone with a customer, my tongue gets ahead of me. Oh, who am I kidding. Sometimes my tongue just gets tied in a knot. Like the other day while my husband was driving and I started to say "Slow down!" but then quickly had to turn it into "Stop!" because of an animal darting into the road. Unfortunately, what I actually shouted, much to everyone's amusement, was "SLOP!!!!"

So the other day, I asked a customer if she was drawn to "slings and pouches". Only I didn't say that. What I actually asked her about was "Slouches". Then I cracked up. Oh poor woman. She didn't get the joke at first and it took me a sec to compose myself and explain.

Thursday, July 17, 2008

Babywearing Conference is over!

Well! Sponsor and Teach and Exhibit, oh my! Not to mention extras like donating baby carriers, a diaper bag, and a Lose Your Mummy Tummy Splint & DVD to help raise funds and modeling two carriers in the Fashion show!

I didn't realize that doing all that would take every waking moment and every ounce of energy plus some. I returned from the adventure with a deficit that took a good two weeks to make up for! I am not cut out for exhibiting, that is for sure.

Well that and I worked around the clock for months to get ready for the conference. I loved all that. If I ever have a booth again, someone else will run it! I didn't realize how slow it would be. The last day was hopping and that was great and literally flew by. But "hurry up and wait" just isn't my cup of tea.

Favorite Baby Carrier